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Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Collaboration

90

Annotation

87

Infinite Canvas

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Multimedia Content

83

Integration with Meeting Solutions

83

Role-Based Access

83

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

87

Business Value Created

87

Breadth of Features

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

Chris R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Post-it notes for the digital chaos generation

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro is where we dump all our big, messy ideas before they become something presentable. Compared to tools like Lucidchart or even Canva whiteboards, Miro’s freedom is its biggest edge—it’s the closest I’ve come to that sticky-note-on-the-wall feeling during remote work.

What is your favorite aspect of this product?

I’m not using it every hour, but during content planning sessions or brainstorming brand narratives, Miro is a godsend. I can visually connect campaign pillars, sketch tone-of-voice boards, and link messaging themes to SEO clusters

What do you dislike most about this product?

What’s frustrating, though, is that too much freedom can turn a board into digital spaghetti. No structure, too many colours, and suddenly we’re looking at a rainbow of half-baked ideas no one remembers creating

What recommendations would you give to someone considering this product?

If your team thrives on visual mapping, Miro is 100% worth it. Just assign a “board keeper” for each project to keep things from turning into chaos.

Pros

  • Fair
  • Generous Negotitation
  • Trustworthy
  • Unique Features

Teja T.

  • Role: Consultant
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product for visual persons

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Real time collaboration and follow features

What is your favorite aspect of this product?

Following some one while they are working on Miro instead of they sharing screen

What do you dislike most about this product?

Working offline on a desktop version is challenging and can be improved

What recommendations would you give to someone considering this product?

If you looking for a colloborative visual tool to make easier product decisions - go for Miro

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kirti V.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

A perfect digital Whiteboard

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro has a wide option of predefined templates to choose from and supports a variety of connectors Also, it's easy to make a high-quality export of a flowchart or a figure from Miro to word

What is your favorite aspect of this product?

1. Wide variety of predefined templates to choose from 2 .Easy to control access to the board using a password 3.Easy to collaborate with more than 10 users at a time

What do you dislike most about this product?

It has just too many templates and it becomes a complex choice to choose the correct one . the no of options should be reduced so that it doesn't look cluttered and becomes easier to choose from

What recommendations would you give to someone considering this product?

It is highly recommended if you are operating with hybrid teams as multiple users can work on it at the same time

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

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