What is iCIMS Talent Cloud?
iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceiCIMS Talent Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on iCIMS Talent Cloud.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
2
Since last award
88 Plan to Renew
1
Since last award
69 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love iCIMS Talent Cloud?
Pros
- Respectful
- Continually Improving Product
- Security Protects
- Helps Innovate
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pre-Boarding
Chatbot
Mobile
Requisitions
Templated Communications
Job Board Integration
Recruitment Scheduling
HRIS Integration
Employee Employer Portal
Candidate Pipeline Management
Onboarding Document Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Customization
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Also Featured in...
iCIMS Talent Cloud Reviews
Rahul J.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Easy-to-Use Software That Could Offer More Custom.
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
iCIMS Talent Cloud stands out because it helps with every step of hiring, is easy to connect with other tools, and keeps candidates engaged.
What is your favorite aspect of this product?
My favorite aspect of iCIMS Talent Cloud is how it helps keep candidates engaged through tools like email campaigns, texting, and chatbots.
What do you dislike most about this product?
Dislike is that it can be complex to set up and may take time to learn, especially for new users.
What recommendations would you give to someone considering this product?
I recommend taking advantage of the free trial or demo, involving your hiring team early, and making sure it fits your company’s size and needs
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Drew L.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Feb 2023
Great customization, First level support not great
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
The ability to customize the platform to have it do whatever it is that you want.
What is your favorite aspect of this product?
As we grow as a business and processes change, our TA strategy and communications can remain consistent but also change quickly
What do you dislike most about this product?
The first level support ticket creation system is not great. iCIMS moved to an offshore model roughly 18 months ago, where you can no longer call in and fix your problem on the phone with support. A ticket is created and some issues can take awhile to be corrected within the platform.
What recommendations would you give to someone considering this product?
If you are willing ti spend the time during implementation to set up the system to your process it is a great tool. However, due to the customization factor of iCIMS, it can be daunting if you do not spend the time to think through your recruiting process.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Cons
- Less Effective Service
- Less Caring
- Wastes Time
Shannon J.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
iCIMS Talent Cloud is a user-friendly product!
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
iCIMS Talent Cloud is differentiated from other talent acquisition platforms in the following ways: Its offers Scalability. Customizable branding, Integration with other HR systems, Recruitment marketing, Reporting and analytics, User-friendly interface and Video Interviewing
What is your favorite aspect of this product?
is widely regarded as a robust and comprehensive platform that provides a wide range of tools and capabilities for managing the recruitment process
What do you dislike most about this product?
I can say that I do not have any negative experiences or issues with iCIMS Talent Cloud product at this time
What recommendations would you give to someone considering this product?
here are a few recommendations that may help others make a decision: Before making a decision, it's important to understand your company's specific needs and requirements for a talent acquisition platform. Research the product and its features to gain a understanding of what the platform can offer. You'll be better equipped to make a decision about whether it's the right fit for your organization's needs.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
