
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Office Online Integration
Audit Trail
Enterprise Grade Security Controls
Large File Optimization
Task Management and Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Canadian J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Easy to upload files.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive works well with Google Sheets, Google Docs and Google Slides.
What is your favorite aspect of this product?
I like Google Drive Premium because it offers shared storage for up to 2TB with unlimited Magic Editor.
What do you dislike most about this product?
No dislike so far.
What recommendations would you give to someone considering this product?
Google Drive is easy to setup
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service

Obioma C.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2025
Hassle-free and easy to use from any device!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out because it lets users store, access, and collaborate on files from anywhere with ease, all within a unified platform.
What is your favorite aspect of this product?
My favourite aspect of Google Drive is its provision for creating folders. It's a way for me to keep my information very organized and easy to locate at the same time.
What do you dislike most about this product?
I dislike that it takes a while before I can upload large files to my Google Drive and in most cases, I can only do this on wifi. I'd prefer to do that faster and with my cellular data.
What recommendations would you give to someone considering this product?
I’d say go for Google Drive if you want a hassle-free way to keep your files organized and accessible from any device.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

RAHUL P.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Reliable and User-Friendly Cloud Storage with Room
Likeliness to Recommend
What differentiates Google Drive from other similar products?
What differentiates Google Drive from other similar products is its deep integration with the Google ecosystem. It works seamlessly with tools like Google Docs, Sheets, Gmail, and Google Meet. This makes collaboration incredibly smooth, especially in real-time with multiple users. Additionally, its strong search capabilities powered by Google and generous free storage (compared to some competitors) give it an edge in both usability and accessibility.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is its real-time collaboration features. Being able to edit documents, spreadsheets, and presentations with others at the same time—without needing to constantly save or email updated versions—is incredibly efficient. Plus, the automatic saving and version history give peace of mind that nothing will be lost.
What do you dislike most about this product?
While Google Drive offers a generous amount of free storage, users often feel limited by the 15 GB free quota, especially when using Google Photos and Gmail, which share that storage.
What recommendations would you give to someone considering this product?
Google Drive offers 15 GB of free storage, which can be enough for light users. It’s a great way to back up important documents and media without needing a subscription.
Pros
- Helps Innovate
- Saves Time
- Friendly Negotiation
- Unique Features
Cons
- Less Fair
- Less Productive
- Less Inspiring