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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Access Control and Rights Management

85

Mobility Support

85

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Olusola A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Great for Storing and Sharing

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

What makes Google Drive stand out for me is how smoothly it works with other Google tools like Docs, Sheets, and Gmail. The real-time collaboration is super easy, and everything stays in sync without much effort. It’s also really simple to share files and control who can view or edit them, which isn’t always as seamless in other platforms.

What is your favorite aspect of this product?

My favourite thing about Google Drive is how easy it is to collaborate in real time. Being able to work on the same document with others, leave comments, and see changes instantly makes it super efficient, especially for group projects or team work.

What do you dislike most about this product?

What I dislike most is the lack of built-in task or workflow management. It’s great for storing and sharing files, but when it comes to organizing tasks around those files or tracking progress, you have to switch to other tools, which breaks the flow a bit.

What recommendations would you give to someone considering this product?

If you’re already using Google Workspace, Google Drive is a no-brainer — it works smoothly with everything. Just keep in mind it’s best for storing, sharing, and collaborating on documents, not for managing tasks or complex workflows. You might need to pair it with tools like Google Tasks or a project management app if that’s important for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ki G.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Google Drive has been my choice. , for a decade.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

When I work on files, the automatic saving of my work in real time has been helpful. For me though, the ability to work in real time with my co-workers remotely ; updating documents , adding comments and tagging them without us being in the same physical place, will always be the aspect of Google Drive that I have cherished the most .

What is your favorite aspect of this product?

As long as I have got internet connection, Google Drive let me access my documents from any computer device type . From iOS, Android, Windows, mobile or desktop device type, access to Google Drive is straightforward and smooth.

What do you dislike most about this product?

Collaboration with non-Google Drive users is very constrained. Secondly, I have got strong reservations about Google's policy of scanning my Google Drive , to enable them personalize ads for me.

What recommendations would you give to someone considering this product?

I recommend Google Drive, from my own personal and professional experience with it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Temitope E.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Storage software of choice for almost a decade.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I think the major area of differentiation between Google Drive and similar products is that Drive is available across all platforms. This is as a result of Google Drive being browser based, allowing access from the browser of any computer device, making the operating system of the computer device irrelevant.

What is your favorite aspect of this product?

I have always been in love with Google Drive's search feature . The Drive search feature is able to search through all files saved on my account , making it effective and fast. It is of great importance to me, due to the thousands of files , spanning almost a decade that I have saved on my work and personal Google Drive accounts.

What do you dislike most about this product?

No support for electronic signatures and absence of end to end encryptions are major weaknesses I have identified as a Google Drive user.

What recommendations would you give to someone considering this product?

If the absence of end to end encryption is not a concern for you, I recommend Google Drive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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