What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Workflow Process Automation
File Approvals Esignatures
Mobile
File Conversion
Metadata Management
Search
Ediscovery Audit Trail
Access Permissions Management
Collaboration
Capture Channels
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Customization
DocStar Reviews
Divya C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
A secure and Workflow ECM
Likeliness to Recommend
What differentiates DocStar from other similar products?
It is different from other similar platforms as it combines document management, workflow automation and compliance features in one platform. Its deployment flexibility gives us control over data hosting based on compliance and infrastructure needs.
What is your favorite aspect of this product?
My favourite aspect of this product is its workflow automation engine. It reduces manual handling of the data which reduces errors. I also appreciate the role based access control, audit trails and security features.
What do you dislike most about this product?
Firstly the user interface is too outdates which lacks in engagement of the users. Secondly the integration with advance workflows is challenging.
What recommendations would you give to someone considering this product?
I would recommend it where there is handling of data is critical, but before it map the workflows and compliance requirement before implementation. Align IT setup with operational workflows for maximum impact.
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
Rahul D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2025
ECM that brings Efficiency to operations
Likeliness to Recommend
What differentiates DocStar from other similar products?
The features which makes it unique from other similar platforms is that it doesn't just store the documents but also streamlines business workflows and enforces compliance across departments. It also emphasizes process automation, role-based access, and ERP/ line of business integrations.
What is your favorite aspect of this product?
The features which are my favorite are its workflow automation and transparency for operations. i can monitor document flows across various departments through its lifecycle, track approvals and ensure compliance.
What recommendations would you give to someone considering this product?
I would highly recommend the product for mid to large size of organizations , but firstly outline the operational processes before implementation. Secondly start with high impact areas where document flow have high risky areas.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Saves Time
Rachel B.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Mar 2025
Accurate data capturing tool
Likeliness to Recommend
What differentiates DocStar from other similar products?
DocStar offers secure data extraction from confidential files that minimizes manual data entries saving my team more time and resources.
What is your favorite aspect of this product?
The software has enhanced reliable workflow processes by automation of repetitive tasks that consumes a lot of time. DocStar has created unified ecosystem that monitors transfer and storage of files. It is easy to setup and request assistance from the customer support staff.
What do you dislike most about this product?
I have not unlocked any performance downtime from the performance of this software.
What recommendations would you give to someone considering this product?
DocStar offers reliable file management services that enhances easy centralization. It has transformed the enterprise from traditional data management to modern digital infrastructure.
Pros
- Reliable
- Enables Productivity
- Caring
- Altruistic
