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Canon

Canon Therefore

Composite Score

9.1 /10

CX Score

9.1 /10

103 Reviews Write a Review

What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

Company Details

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Awards & Recognition

Canon Therefore won the following awards in the Enterprise Content Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

5 Top Rated Features

2023

6 Top Rated Capabilities

7 Top Rated Features

2022

Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

3% Negative

5% Neutral

92% Positive

Pros

Performance Enhancing
Enables Productivity
Security Protects
Reliable

Feature Ratings

Average 86

Workflow Process Automation

Search

ECM Document Management

Web Forms Builder

Collaboration

Case Management

File Approvals Esignatures

Metadata Management

Capture Channels

Automatic/Template Free Invoice Processing

File Conversion

Vendor Capability Ratings

Average 86

Ease of IT Administration

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Canon Therefore Screenshots

Canon Therefore Videos

Canon Therefore Reviews

Daniela M.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Therefore offers robust functionality that streams

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Canon Therefore stands out for its seamless integration with Canon’s hardware and software ecosystem, offering an end‑to‑end information management solution that covers capture, storage, workflow automation, and secure access. Unlike many competitors, it combines robust document management with built‑in workflow tools, metadata‑driven search, and strong compliance features, all while remaining highly customizable to fit diverse business processes

What is your favorite aspect of this product?

My favorite aspect of Canon Therefore is its ability to seamlessly combine powerful workflow automation with fast, precise document search, enabling our team to save time, maintain process consistency, and quickly access the exact information we need, all within a secure, customizable platform that adapts to our evolving business needs.

What do you dislike most about this product?

While Canon Therefore is a robust and versatile platform, the initial setup can be complex, and some advanced features require additional training to master. With clearer onboarding materials and more intuitive configuration options, the adoption process could be even smoother for new users and teams.

What recommendations would you give to someone considering this product?

Before implementing Canon Therefore, clearly define your document management goals and map your workflows to ensure the system is configured to meet them. Allocate time for thorough setup and user training, as this will maximize adoption and efficiency. Explore its customization options early to tailor processes, automate repetitive tasks, and fully leverage its integration capabilities.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Brish Bhan Vaidya (.

Role: Vendor Management
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

User friendly, intuitive interface & Great support

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

More than software I would vouch for the customer centricity that Canon has shown over the years while servicing us.

What is your favorite aspect of this product?

Indexing and speed of execution

What do you dislike most about this product?

None as such. Everything is perfect.

What recommendations would you give to someone considering this product?

It is a quality product with great implementation support from Canon, Go for it.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2025

Easy ipmelentation and great benefit

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Trustworthy
Effective Service

How We Deliver

Canon Therefore

What is Canon Therefore?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Canon Therefore Ratings

92 Likeliness to Recommend

1 Since last award

99 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Canon Therefore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Search The system can search an entire body of a document for a keyword or phrase.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Web Forms Builder The ability to capture information to ECM via Form which can be published on 3rd party sites.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Case Management Ability to organise and manage related documents logically and intuitively in cases which can be opened / closed, linked to workflows and have unique retention.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Capture Channels Variety of ways a file can be ingested into the ECM system

Automatic/Template Free Invoice Processing The ability to conduct data extraction so that pre-set templates are not required to process invoices.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Canon Therefore Screenshots

Dashboard

Therefore™ Repository

Therefore™ Repository (Expanded View)

Document View

Search Hit-List

Ad-hoc Tasks

Workflow Tasks

Workflow Designer

eForms

Installed Client

Canon Therefore Videos

What is Therefore™?

45-Second Introduction

Canon Therefore Reviews

Daniela M.

Therefore offers robust functionality that streams

Likeliness to Recommend

Pros

Brish Bhan Vaidya (.

User friendly, intuitive interface & Great support

Likeliness to Recommend

Pros

Easy ipmelentation and great benefit

Likeliness to Recommend

Pros

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1
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Feature Ratings

Workflow Process Automation

Search

ECM Document Management

Web Forms Builder

Collaboration

Case Management

File Approvals Esignatures

Metadata Management

Capture Channels

Automatic/Template Free Invoice Processing

File Conversion

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness