The CHRO Playbook

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The role of the CHRO has never been more critical or more complex. Today’s CHROs are expected to drive their organizations forward – balancing strategic vision with operational execution, all while influencing a diverse set of stakeholders. The CHRO Playbook provides a structured roadmap, trusted guidance, and relevant insights to help HR executives anticipate roadblocks, navigate detours, and unlock the influence needed to drive organizational success.

The CHRO Playbook is more than a framework – it’s the path forward. Built for CHROs by CHROs, the Playbook combines a proven capability model, curated tools, and the expert guidance and partnership of a dedicated Executive Counselor to help you lead with clarity, deliver measurable impact, and unlock lasting influence.

1. Follow a roadmap built for the duality of the CHRO mandate.

CHROs must apply both strategic foresight and operational rigor in their role. The Playbook outlines essential capabilities – both strategic and operational – that CHROs must balance with intention. From designing a business-aligned HR strategy to applying talent analytics, every capability leads to the ultimate outcome: organizational influence.

2. Pair the roadmap with a trusted copilot.

The Playbook includes more than just tools and research. An Executive Counselor serves as your trusted partner, helping you apply insights, navigate boardroom dynamics, and translate strategy into impact. This seasoned HR practitioner helps you transform the Playbook concepts into action.

3. Focus on what moves the needle.

Connect capability building to outcomes that accelerate and elevate your impact. With a comprehensive assessment, curated resource catalog, and built-in success measures, the Playbook cuts through the noise to shine a spotlight on what’s most relevant for you, your team, and your organization.

Use the framework outlined in this Playbook – with support from our Executive Counselors – to unlock lasting influence

The CHRO Playbook provides a structured and proven framework, along with Executive Counselor guidance and the most relevant research and tools, to help you:

Clarify strategic and operational capabilities through a revolutionary and road-tested framework.
Strengthen influence and make measurable progress with experienced Executive Counselor support.
Take time for self-reflection using a capability assessment.
Increase your effectiveness and impact related to the capabilities you’ve identified as critical to your success.

The CHRO Playbook Research & Tools

1. CHRO Playbook – A revolutionary and road-tested capability framework to help CHROs impact organizational goals through influence.

The CHRO Playbook is your roadmap to HR excellence, combining a road-tested capability framework with the trusted guidance of an Executive Counselor to help you navigate unchartered territory and unlock lasting influence.

About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

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