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Home
Membership
How We Deliver
- - Executive Services
  - HR Diagnostic Surveys
  - Guided Implementations
  - Workshops
  - Training Programs
  - HR Research
  - All Services
Browse Member Site
Careers

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Employee Engagement

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Shape the Frontline Employee Experience Tactics Catalog Use this catalog to explore and select employee experience tactics.
Shape the Frontline Employee Experience Use this research to select and tailor employee experience tactics that directly address the needs of frontline workers and improve their day-to-day experience.
Shape the Frontline Employee Experience Executive Briefing Use this briefing to make the case for shaping the frontline employee experience to the executive team.
Shape the Frontline Employee Experience Storyboard This research provides guidance for HR to develop targeted frontline employee experience tactics that support talent engagement, performance, and retention.
Frontline Employee Experience Workbook Use this tool to document key decisions and insights while working through Step 1 of the Shape the Frontline Employee Experience storyboard.
Case Studies: Shape the Frontline Employee Experience Refer to these case studies for examples of shaping the frontline employee experience.
Employee Experience Tactics Workbook Use this workbook to document detailed notes on selecting and tailoring frontline employee experience tactics to support experience goals.
DEI Lens: Shape the Frontline Employee Experience Use this download to review the diversity, equity, and inclusion considerations when shaping the frontline employee experience.
DEI Lens: Analyze and Act on Engagement Data Use this download to review the diversity, equity, and inclusion considerations when analyzing and acting on engagement data.
Stay Conversation Guide Use this guide to conduct stay conversations with employees that help anticipate and address signs of potential turnover.