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Know Your Customer Limited

Know Your Customer

Composite Score
7.4 /10
CX Score
7.7 /10
Category
Know Your Customer
7.4 /10

What is Know Your Customer?

Know Your customer is a digital platform that is setting a new standard in the space of Anti-Money Laundering, Corporate KYC and ID Verification. By centralizing the onboarding process for all client types within one solution, Know Your Customer strengthens compliance, reduces costs and delivers outstanding customer experiences to both individuals and corporate clients.

Company Details


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Know Your Customer Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

88 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Know Your Customer?

0% Negative
9% Neutral
91% Positive

Pros

  • Reliable
  • Respectful
  • Client's Interest First
  • Helps Innovate

Feature Ratings

Average 80

International Verification

87

Identity Verification

87

False Positive Remediation

86

AI/Machine Learning

84

Data Curation

84

PEP Screening

84

Name Matching Technology

83

International Data Sources

81

Risk Assessment

81

Enforcement and Sanction Watch Lists

80

Multiple Language Support

80

Vendor Capability Ratings

Average 81

Ease of Implementation

89

Usability and Intuitiveness

86

Business Value Created

86

Ease of Data Integration

84

Ease of Customization

84

Breadth of Features

82

Quality of Features

81

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

75

Ease of IT Administration

72

Vendor Support

72

Know Your Customer Reviews

Tokunbo O.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

KYC for Banking..... Definitely Recommend!!!

Likeliness to Recommend

9 /10

What differentiates Know Your Customer from other similar products?

I have not used other products so I can not compare.

What is your favorite aspect of this product?

The quality and coverage of official registry data and documents is impressive.

What do you dislike most about this product?

I can't quite pinpoint any downsides in my own opinion.

What recommendations would you give to someone considering this product?

It is effective in flagging high-risk customers like politically exposed persons (PEPs) or cash-heavy businesses making it easy to reflect the organisations risk profile. It is easy connect with core banking systems, transaction monitoring tools, and AML processes. That way, you can keep an eye on customer behavior over time, not just at onboarding.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Erica L.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Awesome Software

Likeliness to Recommend

10 /10

What differentiates Know Your Customer from other similar products?

It is incredibly simple to use, unlike most other products so virtually anyone can use this software,

What is your favorite aspect of this product?

My favorite aspect of this product is the simple fact that it is only one program in which does everything so there is no need to download a million other programs to work with it. You can simply just open the software and do pretty much do everything you need in that one app.

What do you dislike most about this product?

There is nothing that I dislike about this product.

What recommendations would you give to someone considering this product?

This is a must have program for anyone in this line of business,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ayodele J.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Effective KYC Tool That Meets Our Compliance Needs

Likeliness to Recommend

9 /10

What differentiates Know Your Customer from other similar products?

Know Your Customer (KYC) stands out from other solutions due to its combination of advanced automation, comprehensive data integration, and user-friendly design. Key differentiators include: Real-Time Risk Assessment — Continuous monitoring and instant risk scoring help detect suspicious activity faster than traditional batch reviews. Seamless Integration — Flexible APIs and pre-built connectors allow easy integration with existing CRM, banking, and compliance systems. Advanced Identity Verification — Incorporates biometric checks, AI-driven document validation, and multi-factor authentication to reduce fraud and onboarding friction.

What is your favorite aspect of this product?

My favorite aspect of this product is its seamless automation combined with a user-friendly interface. It significantly reduces the time and effort required for customer verification while maintaining high accuracy and compliance standards. The ability to customize workflows easily also helps us adapt quickly to changing regulatory requirements without disrupting operations.

What do you dislike most about this product?

While the product is highly effective overall, one area for improvement is the speed of customer support response times during peak periods. Additionally, some advanced customization options could be made more intuitive to reduce the reliance on technical resources. Addressing these would enhance the user experience and operational efficiency even further.

What recommendations would you give to someone considering this product?

I would recommend thoroughly assessing your specific regulatory requirements and integration needs upfront to ensure the product’s features align well with your compliance framework. Take advantage of the customization capabilities to tailor workflows to your business processes. Also, invest time in training your team early to maximize adoption and efficiency. Lastly, maintain close communication with the vendor’s support team to address any issues promptly and keep up with product updates.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy