What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Efficient Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Best tool for video conferencing and virtual meet.
Likeliness to Recommend
Pros
- Performance Enhancing
- Caring
- Saves Time
- Respectful
Pranoti H.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2025
Reliable and User-Friendly Platform for Small Team
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoTo Meeting stands out for its simple interface, reliable audio/video quality and efficient scheduling tools, Its less bloated with non-essential features and easier to onboard for smaller teams. The starter plan is budget friendly making it a great fit for smaller businesses. Its integration with calendars and ease of setting up recurring meetings adds to the convenience
What is your favorite aspect of this product?
How easy is it to set up and join meetings without technical hassle. The interface is clean and intuitive, even for non-tech savy users, and the video/audio quality remains consistent even with lower bandwidth.
What do you dislike most about this product?
One downside is the limited features on the Starter Plan - escpecially the lack of breakout rooms and limited participant capacity, which can be restrictive for growing teams or collaborative sessions. Also the mobile experience feels lightly less polished compared to the desktop version.
What recommendations would you give to someone considering this product?
If you're a small team looking for a reliable, no-frills video conferencing tool, GoTo Meeting is a solid option. However assess your feature needs in advance - if you anticipate needing more advanced collaboration tools, you might want to explore higher-tier plans.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Chris R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2025
Good old reliable—until someone’s mic stops
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
it just wants to get you in a meeting, on time, with decent audio. And to be fair, it does that well. For internal creative reviews and the occasional client feedback session, it’s a stable choice.
What is your favorite aspect of this product?
The screen sharing is also crisp, which is important when reviewing layout-heavy campaign copy or pitch decks.
What do you dislike most about this product?
The interface feels like it hasn’t had a glow-up since 2017. Also, it lacks some of the modern flair
What recommendations would you give to someone considering this product?
If you’re using it for scheduled calls and don’t need a lot of frills, it’ll do the job. But for more creative or rapid-fire collaboration, I’d look elsewhere
Pros
- Continually Improving Product
- Client Friendly Policies
- Fair
- Security Protects
Cons
- Under Delivered
