This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Efficient Service
  • Caring

Feature Ratings

Average 84

Video Conferencing

86

Instant Messaging

85

Audio Conferencing VoIP

85

File Transfer

85

Audio Conferencing Call in Bridge

84

Facilitator Functions

84

Audio Controls

83

Application Share

83

Keyboard Mouse Control

83

Virtual Whiteboard

83

Screen Share

83

Vendor Capability Ratings

Average 82

Quality of Features

83

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Customization

83

Ease of IT Administration

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Business Value Created

82

Availability and Quality of Training

81

Ease of Data Integration

81

Vendor Support

80

Adobe Connect Reviews

Ketan C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Feature-rich platform for interactive virtual sess

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect provides high customization within virtual rooms, such as layouts, persistent content, and interactive polls, Q&A, and file-sharing pods. It's especially great for running webinars and online training sessions with a slick, professional atmosphere.

What is your favorite aspect of this product?

Design and reuse of custom meeting room configurations is a huge time saver. I also love the sophisticated engagement tools such as breakout rooms, quizzes, and real-time polling.

What do you dislike most about this product?

The interface takes on a somewhat dated look when you compare it to newer platforms, and there is a learning curve to navigate for initial users. It is also dependent on Flash or a desktop app to achieve full functionality, which can be an issue.

What recommendations would you give to someone considering this product?

Adobe Connect is a good choice if you require more than a simple video call — it's superb for structured presentations, web-based training, and interactive webinars. Take time to create your layouts and train your presenters to maximize its use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Jeremy K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

"Efficient and Feature-Rich for enhanced meetings"

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect allows us to customize meeting room with element designs as per our needs which could makes it totally different from other products.

What is your favorite aspect of this product?

Content sharing is also available on Adobe which let us share multimedia presentations for real-time engagement with customers its best.

What do you dislike most about this product?

Mobile app is also available but it comes with lack of features which makes productivity bit slower.

What recommendations would you give to someone considering this product?

Strong integration, Content sharing, Customizable rooms and recording sessions are great for fulfilling our needs of visual communication its best.

Pros

  • Reliable
  • Caring
  • Generous Negotitation
  • Transparent

Meera S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Modern Features and Flexibility for Growing Teams

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Highly Customizable Meeting Rooms

What is your favorite aspect of this product?

High level of customization

What do you dislike most about this product?

Complex user interface

What recommendations would you give to someone considering this product?

Check your It eco system and go for the plan accordingly

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Adobe Connect Comparisons